Safety hazard furniture is difficult to recall only because the recall will have a negative impact on the brand?

"0 formaldehyde" furniture formaldehyde is exceeding the standard "Retreat can not be retired, live not dare to live, just like a time bomb at home. I hope my lesson to give more people enlightenment." Net name "bright007 "Daddy dad shared his experience in the Shuimu community in order to let more parents pay attention to the hidden dangers of furniture formaldehyde."

Dad "bright007" introduced that 4 months ago, the family began to renovate the new house, because considering the young children, the choice of furniture is also very cautious, this brand of furniture that claims "0 formaldehyde", Attracted his attention. According to the sales personnel at the time, their plates were made of straw stalks, and the furniture was bonded with MDI glue imported from the United States. This glue can even be eaten. "After listening to the introduction of this series, we are a bit tempted. For the sake of environmental protection, I have used this kind of original board in 6 large and small cabinets at home. It cost more than 40,000 yuan and is more expensive than ordinary plates. A lot." The six cabinets were all installed and deliberately placed for more than a month. The "bright007" family moved into the new house. "The horrible thing happened. I slept for one night. When I got up the next morning, I suddenly felt dizzy and accompanied by severe vomiting." Then, the family tested all the furniture with a formaldehyde tester, and the results showed that all Both formaldehyde and TVOC in the cabinet are more than twice the national standard. Say good "0 formaldehyde"?

"My wife and I were scared. I decided to move out at night. When I moved out, the symptoms immediately disappeared, and I decided that it was a problem with furniture." Then, Dad asked the manufacturer to pull the cabinet away. After the manufacturer has dealt with the problem of excessive formaldehyde, it will be sent back and reinstalled. However, the brand's after-sales staff has always insisted that the sheet is absolutely no problem, unless he went to the relevant inspection department to detect that the formaldehyde is indeed exceeding the standard and can prove that the over-standard is caused by the cabinet. "This is just as ridiculous as "I prove myself to be myself". How can I prove it if I have detected the excess in your cabinet?"

Frequent structural safety hazards

Similar to the structural safety and warning signs of IKEA's “Destiny Cabinet”, it is also an area where children's furniture problems frequently occur. In April this year, the Beijing Industrial and Commercial Bureau of the (real estate) city announced the results of the sampling of children's furniture. There were 9 cases of structural safety and warning signs in 43 batches of children's furniture. The structural safety was unqualified. There are 4 of them, and there are 3 warning signs that are unqualified.

According to the "General Technical Conditions for Children's Furniture", the structural safety and warning signs are national mandatory standards and are important safety performance indicators. Just after the IKEA “Destiny Cabinet” incident, the industry has also visited the furniture store in Beijing and found that the sales staff of the children's furniture brand will not take the initiative to mention structural safety or need to fix the wall, and the industry personally experimented. It was later found that with a little effort, the taller cabinet would fall over or be gripped by the drawer door.

On January 1 this year, the "Management Measures for the Recall of Defective Consumer Goods" included the children's furniture for the first time in the scope of the recall. However, since the implementation of the new regulations for more than half a year, from the website of the AQSIQ Defective Product Management Center, the recalled consumer goods are mainly children's toys and home appliances. The IKEA “Destiny Cabinet” is the first case for implementing a large-scale recall. There are no recall cases for domestic children's furniture brands.

Why does the furniture industry not like "recall"?

According to the "Procedures for the Management of Defective Consumer Goods Recall", "recall" means "an activity by which consumer product producers take measures to eliminate defects or reduce or eliminate safety risks for defective consumer goods." Consumers who have found a safety hazard in their children's furniture can be reflected and submitted in accordance with the “Defect Information Report” on the website of the AQSIQ Defective Product Management Center. The Defective Product Management Center organizes the analysis of the problem. If there is a problem that is hazardous to safety and belongs to a batch of products, the corresponding recall measures will be taken.

Why did the regulations not be implemented? The industry found that the first consumer who used furniture products did not understand the "furniture recall". The more important reason is that furniture manufacturers do not have the incentive to actively recall. A manufacturer told the industry that since the manufacturer did not establish a recall concept and feared that the recall would have a negative impact on the brand, it would rather be low-key. "If there are consumers to reflect the problem, I will try my best to solve it." Moreover, even if there is a problem with the notified furniture, there is no treatment or recall measures, and the company does not have any supervision and punishment measures. "I hope that this time IKEA is being interviewed, it can give warning to domestic furniture manufacturers, and it can also promote better improvement of children's furniture recall system and establish a supervision mechanism for product recall."

In fact, in the automotive sector, product recalls have become a regular system. For example, in the first half of this year alone, many brands including Subaru, Volkswagen, Porsche, BMW, Jaguar, Kia, Lexus, Toyota, Infiniti, etc., have initiated product recalls. These product recalls have increased consumer trust in the enterprise. Product recalls are not considered synonymous with poor quality.